We value quality. That is what we always strive to achieve in our handmade, natural bath and body products. We understand that circumstances beyond our control will sometimes result in imperfect merchandise. If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments.

Please note that all our products are handmade, unique creations, just for you. We strive for consistency, but without machines, this cannot always be achieved. But we believe our handmade items have a unique charm and we hope you will be consistently satisfied with the products you receive. If for any reason you are unhappy with your item, please contact our Customer Care department.